FAQ

We have listed some of the Frequently Asked Questions (FAQs) from employers about hiring a  Foreign Domestic Worker (FDW) in Singapore.
Do contact us if you have other enquiries not listed here at  (65) 9667 7148 or enquiries@cbldmanpower.com.sg and we will be happy to assist you.

Engaging an Employment Agency

1. What are the requirements for a first-time FDW employer in Singapore?


All first-time FDW employers are mandated by MOM to complete the Employer’s Orientation Programme (EOP) to be allowed to hire a FDW in Singapore. The EOP is offered as a classroom-based or e-learning (online) programme which CBLD Manpower would assist you to enrol.
Click here for more information on MOM’s website.




2. What are the requirements to hire a FDW in Singapore?


To hire an FDW, MOM mandates that an employer must be

  • Either a Singapore Citizen, Singapore Permanent Resident or Expatriate with a valid Employment Pass;
  • At least 21 years old and;
  • Have enough room in your home to provide your FDW with proper accommodation
  • Have the mental capacity to fully understand and discharge one’s responsibilities as a lawful employer (MOM may consider your financial capacity to employ and upkeep an FDW in an acceptable accommodation).




3. What are the types of FDW available?


  • Fresh FDWs Candidates who arrive from their home countries with no prior work experience in Singapore. They may however have experience working in other countries.
  • Transfer FDWs Candidates who are presently employed and residing in Singapore but searching for new employers.
  • Ex-Singapore FDWs Candidates who have prior working experience in Singapore but are currently not residing in Singapore.




4. What is the levy for employing a FDW?


Employers are required to pay a Foreign Domestic Worker (FDW) monthly levy. Levy charges defers for 1st or subsequent FDW and is entitled to concessionary rates as well, please refer to table below. If she is a first-time FDW, the levy will begin on the 5th day of her arrival (including the arrival date). Otherwise, the levy will begin the next day after she arrives. The levy ends when the Work Permit is cancelled or expires. Levy Payment should be made via GIRO only.




5. What is the criteria to apply for FDW levy concession?


Subjected to MOM’s approval, employers may be eligible to apply for levy concession for their FDW if at least one of the following conditions is met:

  • A Singaporean child/grandchild (16 years old and below) in the household
  • A Singaporean elderly (67 years old and above) in the household
  • A Singaporean with a medical condition who needs help with at least 1 activity of daily living (ADL) in the household
*From 1 September 2019, an FDW employer can enjoy the levy concession if their FDW is employed to care for a member of their extended family or friend, who lives in the same household. Click here for more information on MOM’s website. Inform us if you fulfil one of the above criteria for us to assist you in applying for the FDW levy concession.




6. What happens if an employer does not pay the FDW levy on time?


There will be following penalties for any late payment of levy:

  • Late payment penalty of 2% per month or $20, whichever is higher. (capped at 30% of the outstanding levy)
  • Revocation of FDW’s Work Permit




7. How does an employer request to reinstate their FDW’s permit that is revoked due to levy default?


Employers would be required to pay the levy due and apply for the reinstatement of their FDW’s work permit. A fee of $35.00 is payable to MOM.




8. Can a household hire more than one FDW?


Employers may apply to hire more than one FDW in the same household if at least one of the following conditions is met:

  • There is more than one child under 18 years old
  • There is an elderly above 60 years old
The household will also be assessed on your financial ability to hire and upkeep more than one FDW in acceptable accommodation. Each household can hire up to 2 FDWs.





Employing a Foreign Domestic Worker (FDW)

1. What are the requirements for a first-time FDW employer in Singapore?


All first-time FDW employers are mandated by MOM to complete the Employer’s Orientation Programme (EOP) to be allowed to hire a FDW in Singapore. The EOP is offered as a classroom-based or e-learning (online) programme which CBLD Manpower would assist you to enrol.
Click here for more information on MOM’s website.




2. What are the requirements to hire a FDW in Singapore?


To hire an FDW, MOM mandates that an employer must be

  • Either a Singapore Citizen, Singapore Permanent Resident or Expatriate with a valid Employment Pass;
  • At least 21 years old and;
  • Have enough room in your home to provide your FDW with proper accommodation
  • Have the mental capacity to fully understand and discharge one’s responsibilities as a lawful employer (MOM may consider your financial capacity to employ and upkeep an FDW in an acceptable accommodation).




3. What are the types of FDW available?


  • Fresh FDWs Candidates who arrive from their home countries with no prior work experience in Singapore. They may however have experience working in other countries.
  • Transfer FDWs Candidates who are presently employed and residing in Singapore but searching for new employers.
  • Ex-Singapore FDWs Candidates who have prior working experience in Singapore but are currently not residing in Singapore.




4. What is the levy for employing a FDW?


Employers are required to pay a Foreign Domestic Worker (FDW) monthly levy. Levy charges defers for 1st or subsequent FDW and is entitled to concessionary rates as well, please refer to table below. If she is a first-time FDW, the levy will begin on the 5th day of her arrival (including the arrival date). Otherwise, the levy will begin the next day after she arrives. The levy ends when the Work Permit is cancelled or expires. Levy Payment should be made via GIRO only.




5. What is the criteria to apply for FDW levy concession?


Subjected to MOM’s approval, employers may be eligible to apply for levy concession for their FDW if at least one of the following conditions is met:

  • A Singaporean child/grandchild (16 years old and below) in the household
  • A Singaporean elderly (67 years old and above) in the household
  • A Singaporean with a medical condition who needs help with at least 1 activity of daily living (ADL) in the household
*From 1 September 2019, an FDW employer can enjoy the levy concession if their FDW is employed to care for a member of their extended family or friend, who lives in the same household. Click here for more information on MOM’s website. Inform us if you fulfil one of the above criteria for us to assist you in applying for the FDW levy concession.




6. What happens if an employer does not pay the FDW levy on time?


There will be following penalties for any late payment of levy:

  • Late payment penalty of 2% per month or $20, whichever is higher. (capped at 30% of the outstanding levy)
  • Revocation of FDW’s Work Permit




7. How does an employer request to reinstate their FDW’s permit that is revoked due to levy default?


Employers would be required to pay the levy due and apply for the reinstatement of their FDW’s work permit. A fee of $35.00 is payable to MOM.




8. Can a household hire more than one FDW?


Employers may apply to hire more than one FDW in the same household if at least one of the following conditions is met:

  • There is more than one child under 18 years old
  • There is an elderly above 60 years old
The household will also be assessed on your financial ability to hire and upkeep more than one FDW in acceptable accommodation. Each household can hire up to 2 FDWs.





Knowing your responsibilities as an FDW employer

鍼灸治療が初めてで不安です。痛くはありませんか?


使用する鍼は、髪の毛ほどの太さで、柔らかい鍼ですので注射のような強い痛みはありません。 また抜いた後も出血はしません、あるとしてもごく微量ですぐに止まります。 衛生面に関しても、使用する鍼はすべて使い捨てのディスポーザブルの鍼を使用しております。




化粧をしていても大丈夫ですか?


お化粧をされていても施術は可能です! 施術部位を消毒させていただきますので、少しお化粧がとれてしまう場合がありますが、施術後にお化粧をしていただいても大丈夫です。




鍼の痕が残ったりしませんか?


施術後に施術部位に出血する場合はございますが、その量はとても微量です。 顔面部や頸部などの皮膚の柔らかで内出血しやすい部分は、特に細い鍼を使用し、マッサージするなどして充分に注意はしておりますが、まれに施術部位が内出血を起こす場合があります。 皮下出血は通常、青紫色のあざとなりますが、数日〜2週間ほどで次第に薄くなり必ず消失しますのでご安心ください。 どうしても心配な場合は、かっさやフェイシャルマッサージをオススメします。




ニキビがあっても美容鍼は可能ですか?


ニキビがあっても美容鍼の施術は可能です。 ご来店の際にお肌をみせていただいてから、コースをご一緒にきめていきましょう! ただし、病院にて治療中の場合は担当の医師とご相談の上で施術を受けていただくことをオススメいたします。




妊娠中でも、美容鍼はできますか?


安定期に入られるのであれば大丈夫ですが、安定期に入るまではなるべく刺激が少ない方が良いので、フェイシャルエステをオススメしております。




効果はどのぐらい続きますか?


初回の効果はおよそ3日〜2週間ほど効果が持続するというお客様が多いです。 施術するごとにだんだんと肌質が改善されていきますので、特に定期的にいらっしゃっている方に現れる効果の持続期間はかなり長いと言えます。 通常、美容鍼治療は1〜2週間に一度のペースをオススメしておりますが、もしもお時間がとれるようでしたら、お身体のケアに合わせてしていただくと、より効果があります。





Discontinuing the employment of the FDW

1. What are the requirements for a first-time FDW employer in Singapore?


All first-time FDW employers are mandated by MOM to complete the Employer’s Orientation Programme (EOP) to be allowed to hire a FDW in Singapore. The EOP is offered as a classroom-based or e-learning (online) programme which CBLD Manpower would assist you to enrol.
Click here for more information on MOM’s website.




2. What are the requirements to hire a FDW in Singapore?


To hire an FDW, MOM mandates that an employer must be

  • Either a Singapore Citizen, Singapore Permanent Resident or Expatriate with a valid Employment Pass;
  • At least 21 years old and;
  • Have enough room in your home to provide your FDW with proper accommodation
  • Have the mental capacity to fully understand and discharge one’s responsibilities as a lawful employer (MOM may consider your financial capacity to employ and upkeep an FDW in an acceptable accommodation).




3. What are the types of FDW available?


  • Fresh FDWs Candidates who arrive from their home countries with no prior work experience in Singapore. They may however have experience working in other countries.
  • Transfer FDWs Candidates who are presently employed and residing in Singapore but searching for new employers.
  • Ex-Singapore FDWs Candidates who have prior working experience in Singapore but are currently not residing in Singapore.




4. What is the levy for employing a FDW?


Employers are required to pay a Foreign Domestic Worker (FDW) monthly levy. Levy charges defers for 1st or subsequent FDW and is entitled to concessionary rates as well, please refer to table below. If she is a first-time FDW, the levy will begin on the 5th day of her arrival (including the arrival date). Otherwise, the levy will begin the next day after she arrives. The levy ends when the Work Permit is cancelled or expires. Levy Payment should be made via GIRO only.




5. What is the criteria to apply for FDW levy concession?


Subjected to MOM’s approval, employers may be eligible to apply for levy concession for their FDW if at least one of the following conditions is met:

  • A Singaporean child/grandchild (16 years old and below) in the household
  • A Singaporean elderly (67 years old and above) in the household
  • A Singaporean with a medical condition who needs help with at least 1 activity of daily living (ADL) in the household
*From 1 September 2019, an FDW employer can enjoy the levy concession if their FDW is employed to care for a member of their extended family or friend, who lives in the same household. Click here for more information on MOM’s website. Inform us if you fulfil one of the above criteria for us to assist you in applying for the FDW levy concession.




6. What happens if an employer does not pay the FDW levy on time?


There will be following penalties for any late payment of levy:

  • Late payment penalty of 2% per month or $20, whichever is higher. (capped at 30% of the outstanding levy)
  • Revocation of FDW’s Work Permit




7. How does an employer request to reinstate their FDW’s permit that is revoked due to levy default?


Employers would be required to pay the levy due and apply for the reinstatement of their FDW’s work permit. A fee of $35.00 is payable to MOM.




8. Can a household hire more than one FDW?


Employers may apply to hire more than one FDW in the same household if at least one of the following conditions is met:

  • There is more than one child under 18 years old
  • There is an elderly above 60 years old
The household will also be assessed on your financial ability to hire and upkeep more than one FDW in acceptable accommodation. Each household can hire up to 2 FDWs.





Download the Ministry of Manpower (MOM)’s guide to hiring a FDW.